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Payment Policy

1. Accepted Payment Methods

At Nuvelio, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Maestro

  • Apple Pay

  • Google Pay

All payments are processed securely in the local currency displayed at checkout.


2. Payment Processing

Payment must be completed at the time of placing your order.
Orders will only be processed and shipped after full payment has been received.
If your payment is declined or fails, your order will not be confirmed.


3. Prices and Currency

All prices displayed on Nuvelio are shown in the customer’s local currency as displayed at checkout.
Prices are subject to change without notice.
Any applicable taxes and shipping costs will be calculated during checkout.


4. Secure Payment Processing

Nuvelio uses SSL encryption and trusted payment gateways to ensure the security of your transactions.
We do not store your payment card details or other payment information.


5. Returns and Chargebacks

Returns are handled in accordance with our Return & Refund Policy.
Unauthorized chargebacks will be disputed.
If you have any questions or concerns, please contact us at:
contact@nuvelio.com


6. Fraud Prevention

Nuvelio reserves the right to cancel or suspend any order that is identified as suspicious or unauthorized.
For high-value transactions, additional identity verification may be required.


7. Contact Information

Business Name: Nuvelio

Address:
Nikolaou Nikolaidi 4,
Center Point, Block A, Floor 3, Flat 301,
Agiou Theodorou,
8010 Paphos, Cyprus

Email: contact@nuvelio.com
Phone: +1 843 6065899

Opening Hours:
Monday – Friday: 08:00 – 16:00
Saturday – Sunday: 08:00 – 14:00

We respond within 24 hours.


Thank you for shopping with Nuvelio!